Privacy Policy

SALESPHERE’s mission is to bring a new form of visibility to its merchants. In order to accomplish its mission, SALESPHERE collects and processes, through its website yo-crypto.com, personal data relating to individuals who access the site in the context of their private or professional browsing on the part of of its users.

This privacy policy describes how SALESPHERE obtains information from the user and how it is used. In accordance with the provisions of law n ° 78-17 of January 6, 1978 relating to data processing, files and freedoms in its modified version as well as other applicable French and community texts, in particular the General Data Protection Regulations (Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 – hereinafter, “GDPR”).

SALESPHERE would like to point out that respecting the privacy of its users is one of its priorities and that no user information collected is resold for commercial purposes.

Depending on the context, SALESPHERE or the Merchant will act either as joint Data Controllers or as independent Data Controllers:
SALESPHERE acts as an independent data controller for the purposes in particular of creating and managing the User Account, carrying out prospecting and statistical analysis, and preventing fraud.
Once the User places an order on the SALESPHERE platform, the Parties act as co-Data Controllers for the purpose of processing the order through the SALESPHERE platform and only for this purpose.
The Merchant then acts as an independent data controller for the purposes of managing the delivery of orders and monitoring product warranties and solely for these purposes.

1. Definitions
Individual User Account: means the account for private use opened by a User, a natural person, on the site in accordance with the General Conditions of Use previously accepted by the latter.
Merchant User Account: refers to the account for professional use opened by a User, a natural person, duly authorized by the company he represents, in accordance with the General Conditions of Merchant Use previously accepted.
General Conditions of Use: refers to the general conditions of use.
Merchant General Conditions of Use: refers to the general conditions of use intended for Merchants.

Personal data: refers to information, in any form whatsoever, relating directly or indirectly to an identified or identifiable natural person such as surname, first name, date of birth, membership number, social security number , IP address, connection data….

Merchant: designates any professional seller, operating a point of sale located on the territory of metropolitan France or a website intended for the public located on the territory of metropolitan France, who has created a Merchant User Account.

Data Controller: means the Company which, alone or jointly with others, determines the purposes and means of processing personal data.

Processor: means any company that processes personal data on behalf of the Data Controller.

Site or Website: designates the interactive electronic service published and operated by the company SALESPHERE, accessible in particular at the address yo-crypto.com, which allows access to the services.

User: refers to any natural person who accesses the Website for private (Individual) or professional (Merchant) use.

Data Controller: means the Company which, alone or jointly with others, determines the purposes and means of processing personal data.

SALESPHERE: yo-crypto.com website belonging to SAS SALESPHERE
Siret number 91858925000011, whose address is as follows: 598 Boulevard Albert Camus 69400 Villefranche-sur-Saône.

2. Data controller
SALESPHERE is responsible for processing your data.
This personal data protection policy applies to the website accessible at the address https://yo-crypto.com.

Contact details of the controller’s representative: Dylan Desbos contact@yo-crypto.com

DPO contact details: Dylan Desbos

3. Information collected
Depending on the degree of use of SALESPHERE, as part of its Marketplace activities, SALESPHERE collects different categories of Data, in particular via browsing on its Site, via its online forms as well as via the use of the Individual User Account or Merchant User Account.

3.1 Individual User Account

Origin of Personal Data

Categories of Personal Data

Site navigation

Connection data: IP address, browser data

Data relating to navigation on the Site: pages viewed, search queries
Geolocation data: city and country

Newsletter subscription form

Contact details: email address

Contact form

Contact details: first name, last name, e-mail address, telephone number

Connection data: IP address, browser data

Other: reason for the request, order number, additional message

Individual User Account creation form

Contact details: email address

Connection data: pseudonym and password created by the User, IP address, data relating to the browser

Contact details: First name, last name, address, telephone number, short presentation of the profile (not mandatory)

Image “avatar” (profile photo) (not mandatory)

Geolocation data: city and country
Information: Date of birth, telephone number

Place order form

Contact details: first name, last name, company (optional), e-mail address, delivery address, telephone number

Profile

Content of orders placed

Content of opinions and comments issued on products, services or content

3.2. Merchant User Account
Origin of Personal Data

Categories of Personal Data

Site navigation

Connection data: IP address, browser data

Data relating to navigation on the Site: pages viewed, search queries

Geolocation data: city and country

Contact form

Contact details: first name, last name, e-mail address, telephone number

Connection data: IP address, browser data

Other: reason for the request, additional message

Merchant User Account Registration Form

· Contact details: first name, last name, e-mail, telephone number

Merchant User Account Login Form

Connection data: pseudonym and password created by the User, IP address, data relating to the browser

3.3. Methods of collection
Some Data is mandatory, others are optional in accordance with what is indicated at the time of Data collection. Failure to fill in the mandatory fields could in particular have an impact on the processing of the user’s request (placing the order, after-sales service). Payment processes are secure. Furthermore, SALESPHERE undertakes not to collect on its Website so-called sensitive Personal Data (racial or ethnic origins, political, philosophical or religious opinions, trade union membership, state of health, genetic and biometric data) or related to convictions and criminal offences. Users undertake their responsibility with regard to the natural persons concerned in the event of voluntary or involuntary entry of sensitive Personal Data by the latter.

4. Purposes of processing
This collected data is used for the following purposes:

4.1 Individual User Account
Legal basis

Purposes

Consent

· Management of newsletter subscriptions

Management of commercial prospecting operations for people who have not yet created a User Account through various channels: e-mail, post, sms notification on mobile, social networks

· Management of participation in contests, and/or all promotional operations for people who have not yet created a User Account, including through social networks

Deposit of cookies to offer content and targeted advertising adapted to your areas of interest, to carry out measures to improve your experience on the site and sharing on social networks (see the cookie policy)

·

Contractual obligation

Management of the creation of a Private User Account

Management of access to and use of the Individual User Account, including:

o Management of the shopping cart and orders

o Management of payment transactions

o Order tracking

o Management of payment transactions

o Cashback operations

o Claims management

o After-sales service management

·

Legitimate interest

Statistical analyzes for the purpose of managing and improving our offers and services

Commercial prospecting operation with our Users for the purpose of advertising our products and services through various channels: e-mail, postal mail, sms notification on mobile, social networks

Carrying out studies, surveys on our new services (optimization of the user experience)

Prevention and fight against fraud

· Dispute management

ux

Management of requests for the exercise of rights of data subjects

Management of operations relating to business transfers

The user has the possibility of withdrawing, at any time, his consent to commercial prospecting.

4.2 Merchant User Account

Legal basis

Purposes

Consent

Deposit of cookies to offer content and targeted advertising tailored to your areas of interest, to carry out measures to improve your experience on the site and sharing on social networks (see the cookie policy) Contractual obligation

Contractual obligation

Management of the creation, access and use of a Merchant User Account

· The other purposes linked to the contractual relationship between SALESPHERE and a Merchant are described in the corresponding T&Cs.

Legitimate interest

Statistical analyzes for the purpose of managing and improving our offers and services

Carrying out studies, surveys on our new services (optimization of the user experience)

Prevention and fight against fraud

· Litigation management

Management of requests for the exercise of data subject rights.

Management of operations relating to business transfers

SALESPHERE offers its Merchant users the possibility of integrating their own products (subject to eligibility) with a manual verification system called ‘KYC’. These data are encrypted and are only used for the time of manual validation. This data is automatically deleted once the validation process is complete.

5. Data recipients

Your Personal Data is hosted by PLANETHOSTER: PLANETHOSTER inc., which is located at 4416 Louis B. Mayer, Laval (Quebec) H7P 0G1, Canada,

The Data collected is intended to be used by people working for SALESPHERE internally or as an external service, who are required to respect the confidentiality of your information.
With regard to the activity of SALESPHERE, the data relating to Individual Users linked to the orders made by the latter on the Site by SALESPHERE are communicated to the corresponding merchants for the purpose of managing their order and only for this purpose. Product/service providers have a confidentiality and privacy data management clause: the data thus collected by merchants is only available for order management purposes and cannot be used for other purposes ( commercial prospecting, resale, etc.). Any violation found may trigger legal action by SALESPHERE.

The said Merchants act as co-Data Controllers with regard to the processing of orders carried out in co-contracting with SALESPHERE through the SALESPHERE platform then as Independent Data Controller with regard to the delivery of orders. and monitoring product warranties. They are bound by a confidentiality clause and respect for personal data.
SALESPHERE may also call on commercial and technical Subcontractors to whom the Data could be transmitted temporarily and securely, such as:

Companies that assist SALESPHERE in customer relationship management (CRM)
Marketing agencies to carry out advertising, marketing and sales campaigns

Companies that assist us in maintaining our databases and related software and applications: these services may sometimes have access to your data to perform the tasks requested.

Safeguards have been taken to ensure a sufficient level of Data protection.
The Data is not transferred outside the territory of the European Union.

SALESPHERE is also likely to share personal customer data with third parties only if it is forced to do so by virtue of its legal obligations or at the request of public authorities (e.g. judicial authorities).
Finally, SALESPHERE may be required to communicate to certain regulated professions such as lawyers, notaries, auditors in the context of the execution of their mandate or directly to judicial or administrative authorities in application of legal provisions, including, in as part of a restructuring, reorganization or transfer in any form and for any reason whatsoever (in particular transfer of goodwill, dissolution, liquidation, merger, etc.).
Under no circumstances will SALESPHERE use user data to resell it to a third party. These data are only used by SALESPHERE for the exercise within the framework of its mission.

6. Data retention periods
The personal data of users are kept by SALESPHERE for a period depending on the purposes of the collection, namely:
Commercial prospecting for a maximum of 3 years from the last contact or the last purchase
Under our legal and contractual obligations: 5 years maximum for Merchant Users, 10 years maximum for Individual Users (accounting obligation)

Merchants keep the data they have collected to deliver the Products under their responsibility according to the rules they have defined.

7. Rights of data subjects
In accordance with the GDPR, Users have a right of access, opposition to processing, modification (rectification, update), deletion, withdrawal of consent, a right to limitation and portability. of your Personal Data and will be able to define post-mortem directives. We may ask you for a copy of your identity card. The user also has the possibility of lodging any complaint with a supervisory authority such as the Commission Nationale Informatique et Libertés www.cnil.fr.
The procedures for exercising these rights depend on whether the processing concerned is processed directly by SALESPHERE or the Merchant under its responsibility or in co-contracting.

The User may exercise his rights by contacting SALESPHERE via the Website contact form on the “Contact us” page by choosing “Delete my account” from the drop-down menu for the processing operations managed by SALESPHERE under its responsibility and those managed in co-contracting with the Merchants.

For the record, the processing operations managed by SALESPHERE under its responsibility are those related to the creation and management of the User Account, the performance of commercial prospecting actions and statistical analyses.

The processing managed by SALESPHERE in co-contracting with the Merchant is linked to the execution of his order.

SALESPHERE undertakes to:
Take into account requests to exercise rights within the scope of processing carried out through the platform, including co-contracting with the corresponding Merchant
Transmit, where applicable, to the Merchant concerned any request for rectification, deletion or limitation of processing received by a User.

The corresponding Merchant undertakes to:
Proceed with the rectification, deletion or limitation of the data transmitted once a User has requested it from SALESPHERE
To immediately transmit to SALESPHERE any request it receives directly from a User within the scope of the processing carried out via the platform in co-contracting with SALESPHERE.
The Merchant remains responsible for requests to exercise rights addressed to him on the processing that he manages under his sole responsibility, namely those related to the management of the delivery of orders and the monitoring of product guarantees.

The User is informed that certain Data not provided or any opposition to their collection may make certain services offered on the Website inaccessible, for example: an order for products and/or participation in a lottery or a sponsorship operation.

8. Security of your Data
Personal Data collected by SALESPHERE is stored in a secure environment.

SALESPHERE uses the following measures to ensure the security of your Personal Data:
SSL (Secure Sockets Layer) protocol
Encryption of server data (ex: KYC)
Anonymization of accounts
Secure access management (secure username / password required)
Restricting Login Attempts
Computer backup

SALESPHERE is committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, despite all the possible protections, no mechanism offers maximum security, a share of risk is always present to transmit personal information on the Internet.
SALESPHERE strives to limit this risk to a minimum and to make it known publicly if the confidentiality of the information would one day be compromised in any way.

9. Cookies Policy
Definitions Cookies are pieces of information stored in a User’s terminal equipment by the server of the Website visited. They are used by a Website to send information to the User’s browser and allow this browser to send information back to the original Site (for example a session identifier or the choice of a language).
Only the issuer of a cookie can read or modify the information contained therein.

There are different types of cookies:
session cookies that disappear as soon as you leave the Site
permanent cookies that remain on your device until their lifespan expires or until you delete them using the features of your browser.

You are informed that, during your visits to this Site, cookies may be installed on your terminal equipment.

Purposes of the cookies used:
Some of the cookies used by SALESPHERE have the exclusive purpose of enabling or facilitating electronic communication (detection of connection errors, identification of connection points, etc.).
Others are strictly necessary for the provision of online communication services at your express request (backup of favorites, screen display preferences, etc.).
Still others are used for the purpose of:
to analyze the frequentation and the use which is made of the Site, in order to be able to make it evolve in the direction of an improvement of the navigation experience
to improve the relevance of advertisements displayed on the Site
to make the Site more user-friendly and interactive.

What cookies do we use?
Two types of cookies are used on the Website: cookies issued by SALESPHERE, and those issued by partner companies (third-party cookies).
Among these third-party cookies, the following are distinguished:
Third-party cookies placed at the request of SALESPHERE, in particular for statistical analysis purposes; SALESPHERE acting as Data Controller and third-party companies as Subcontractors.
Third-party cookies deposited directly by third-party companies with the authorization of SALESPHERE (e.g. social network cookies); the said third-party companies acting as Data Controller and SALESPHERE as co-Data Controller for the transmission of data to said service provider (sole purpose)

The deposit of third-party cookies is subject to the prior obtaining of the User’s consent. The processing of your data by the companies issuing these third-party cookies is done under their own responsibility, in accordance with their own data protection policy. We invite you to read these policies and inform you that you can refuse third-party cookies by appropriately setting your browser.
The period of validity of the consent to the deposit of Cookies is extended to 13 months. At the end of this period, consent must be obtained again.

Functional cookies

Cookie name

Issuing company

Purpose

The duration of the conversation

Opt-out links

SALESPHERE

These cookies allow us to provide a personalized interface depending on the tool used to access the Site (desktop version, mobile version).

These cookies also allow you to use the main features of our Site (for example to access your account). These cookies are necessary for the operation of our Site.

Session

N / A

Identification cookies

SALESPHERE

These cookies are used to recognize and authenticate users. They contain technical data such as connection waiting time or identify the user’s navigation stage.

Session

N / A

Analytics and audience measurement cookies

Cookie name

Issuing company

Purpose

The duration of the conversation

Opt-out links

Google Analytics

Google

These cookies allow us to count visitors and identify how they use the Site, including marking ads that have already been viewed. This is a statistical tool that allows the company to improve the user experience, in particular by pre-filling certain fields of our forms. It is also a tool for simplifying searches by keeping automatic searches and saved ads.

13 months

research

SALESPHERE

These cookies allow us to record user searches in order to produce statistics and search suggestions on fr.SALESPHERE.com and go.SALESPHERE.com. we only store the object of the search without attaching the current user if logged in)

1 month

Personalization cookies
The cookies deposited by the tools of the SALESPHERE.com Site are detailed below. The user can deactivate these cookies via the privacy policies of our partners and exercise your rights with them by clicking on the partner concerned.

SALESPHERE

These cookies allow us to save your weighting preferences

1 month

N / A

geolocation

SALESPHERE

These cookies allow us to save your geolocation with your consent in order to offer you local offers.

1 month

N / A

Social media cookies
If you interact with the social media plug-ins, for example by logging in, clicking the “Like” button or leaving a comment, the corresponding information will be transmitted and stored on the social network server. In addition, for example, if you are connected to a social network when browsing the Site, the social network may directly link its visit to your user account of said social network even if you have not used the share button. If you do not want the social network to link the information collected through our Site to its Social Network user account, you must disconnect from the social network before consulting the Site.

SALESPHERE does not store sensitive personal information such as your password, address, banking information, etc. in the cookies we use. SALESPHERE does not resell the information collected using cookies. These are only used for the Website.

Cookie management
You have several options for deleting and managing cookies and other trackers.
During your first visit to the Website, a banner informs you of the presence of these cookies and invites you to indicate your choice. They are only deposited if you accept them or continue browsing the Site.
You can choose to deactivate these cookies at any time by setting your cookies to accept or refuse them.
You can also configure your computer to accept or refuse certain cookies. Indeed, if most browsers are configured by default and accept the installation of cookies, you have the possibility, if you wish, to choose to accept all cookies, to reject them systematically or to choose those that you accept according to their issuer. You can also regularly delete cookies from your terminal via your browser.

Do not forget, however, to configure all the browsers of your different terminals (tablets, smartphones, computers, etc.).
For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to modify your wishes in terms of cookies.

By way of example, here are the links to the help pages of the main browsers:
Chromium™
Firefox™
Opera™
Safari™
Internet Explorer™

However, we draw your attention to the fact that by setting your browser to refuse cookies, certain features, pages, areas of the Site will not be accessible, for which we cannot be responsible.